Being part of a franchise system means you have full support of tried and tested existing systems together with guidance to help you get into your own business. We give you the tools to grow and run a robust business.
Part of our support includes:
LEARNING AND DEVELOPING – TRAINING
People from all walks of life can become successful Donut King franchisees. No prior baking or coffee knowledge is required. A comprehensive preliminary training program is provided for all new owners covering theoretical and practical aspects of coffee making, customer service and operational facets, all training provided in our state of the art, purpose built training academy on the Gold Coast.
Once your training in the academy is completed, an in-store practical component follows, as does onsite assistance at opening or takeover stage. Our franchisees have access to comprehensive online training programs, Inspire and RIOT, to help train their team. In-store training is delivered on a needs basis by our dedicated Sales and Performance Managers and Barista Trainers at no additional cost.
The Donut King operations team are there to help you, with a dedicated Sales and Performance Manager who will review your profit and loss statement and give guidance to improve your profitability in line with the national average; COGS, labour and sales. Your BDM will help you set daily targets that will work towards achieving your overall goals and assist you with any training you and your staff require to help you get the most out of your business.
BUYING POWER – PROCUREMENT
The experienced Donut King procurement team have a proven track record of managing key supply chains within the food industry. Their focus is on managing suppliers to deliver quality, supply chain integrity, innovation and value. They utilise the strength across all of our brands to manage this process. All of this means greater savings, efficiencies and service for our franchisees.
When you become a Donut King business owner you gain access to over 30 years operation experience and a network of like-minded individuals who are passionate about the success of their families, business and communities – just Like Lucy.